FAQ
Home/FAQ
Find quick answers about microfiber cleaning cloth customization, production, quality control and delivery.
Yakang follows in-house production and full-process quality control, covering weaving, finishing, shaping, color fixing, lint reduction, inspection and packing to reduce issues such as lint shedding, color fading, deformation and size deviation.
Customers can define key inspection points during order confirmation, such as size tolerance, GSM, color, absorbency, hand feel, packaging and carton quantity. Production and shipment inspection will follow the confirmed standards.
If quality, quantity, packaging or transportation-related issues are found after delivery, please provide the order number, product photos or videos, carton photos, quantity difference details and arrival date as soon as possible so we can check quickly.
If the issue is confirmed to be caused by production or packing, we will discuss a practical solution such as replacement, rework, discount or compensation in a future order. We value long-term cooperation and resolve problems through clear records and practical communication.